How to Report Bugs Effectively [message #314] |
Tue, 04 February 2025 22:34 |
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Horemheb
Messages: 37 Registered: October 2022
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Member Administrator |
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We want to hear about problems you are experiencing, but we need clear information to help fix them! Here is what makes great player bug reports from our perspective as developers:
0. Please Report Here, Not Via E-mail
-We (the developers) are able to track issues more efficiently
-Other players can see and comment on bugs
-Prevents duplicate reports
-Usually faster resolution for everyone
1. Write a Clear Title
-Be specific
-Example: "Non-smokers have cigarettes"
-Not: "Broken characters"
2. Describe the Problem
-What exactly happened?
-What were you doing when it occurred?
-What did you expect to happen?
-Does it repeat or seem random?
3. Technical Information We Need
-What platform you are on (Windows/Mac/Linux/Android)
-Screen Resolution (1920x1080, 1280x720, etc; if you are unsure, it will be highlighted yellow in the game settings menu)
4. Helpful Visual Aids
-Screenshots are brilliant (press the F12 key; you'll find them in the screenshots folder)
-You can upload them here on the forums with your bug report
Your bug reports help us improve the game for everyone! Thank you for your help!
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